PERSONAL DATA POLICY (SINGAPORE)
Updated: 20 July 2025
Authorized Representative of AIA Singapore Private Limited (Reg. No. 201106386R)
Leo Financial Group Personal Data Policy (“PD Policy”) sets out how Leo Financial Group and its associated individuals/organizations (collectively, “Leo Financial Group”, “we”, “us”, or “our”) collect, use, disclose and retain your personal data.
Among our most important assets is the trust and confidence placed in us to handle personal data properly. You can expect us to maintain your personal data accurately, protect it against manipulation and errors, and keep it secure from theft and unwarranted disclosure.
This PD Policy provides notice regarding what personal data we collect, how it is used, to whom it may be disclosed, and how you can access and manage it.
1. How We Collect Personal Data
Leo Financial Group may collect personal data in the following ways:
When you use our services, access our website, submit forms, or use our digital platforms.
When you submit documents or application forms during recruitment or to request services.
When you contact us through our Microsoft Forms or WhatsApp links, including prefilled links on our website or digital communications.
When you respond to our messages, request for information, or consultations.
When we receive referrals or engage in face-to-face, phone, SMS, email, WhatsApp, or other digital interactions.
When you engage with us for the purpose of seeking career opportunities, financial advice, product recommendations, or related services.
2. Types of Personal Data Collected
Depending on your interaction with us, we may collect the following personal data:
Name, contact number, email address, and other personal particulars.
Employment, career history, or qualifications (especially for recruitment).
Information related to financial needs, service interests, or insurance goals.
Communications submitted via Microsoft Forms, WhatsApp, or our website.
3. Purposes for Collection, Use, and Disclosure
Your personal data may be collected, used, or disclosed for the following purposes:
Contacting you for career opportunities, recruitment, or advisor appointments.
Processing sales or service inquiries related to our offerings.
Providing recommendations or arranging financial consultations.
Administering, managing, and enhancing your relationship with Leo Financial Group.
Sending administrative or service-related communications.
Contacting you with promotional content, marketing materials, and newsletters—subject to your consent.
Responding to your queries, requests, and feedback.
Complying with internal policies and legal obligations.
Reviewing or improving the quality of our services and interactions.
4. Consent
By submitting your information through our forms or messaging platforms, you consent to the collection, use, and disclosure of your personal data in accordance with this policy.
Consent is deemed to be given upon form submission or direct message initiation. You may withdraw your consent at any time by contacting our Data Protection Officer (see below).
5. Data Protection and Security
Access to collected data is restricted to authorized personnel only. Your personal data is stored securely using Microsoft Forms and our internal systems. Password-protected access is limited to senior representatives overseeing this data.
Leo Financial Group applies reasonable safeguards to prevent unauthorized access, use, disclosure, or loss of your personal data.
6. Sharing of Personal Data
Your personal data may be disclosed to:
Internal personnel responsible for recruitment, consultations, or customer service.
Our trusted representatives or third-party service providers assisting in form management, appointment setting, and technical support.
Regulators, authorities, or legal advisors as required by applicable law.
Any party you have authorized to receive such data.
Data may be stored or processed within or outside Singapore, in accordance with PDPA requirements.
7. Future Marketing and Newsletter Outreach
If you have submitted your personal data for career, consultation, or interest-based purposes, you may also receive future emails or digital communications such as newsletters or updates—provided you have not withdrawn consent.
8. Accuracy and Retention of Data
We rely on you to provide accurate and updated personal data. If there are changes to your contact information or other relevant details, kindly notify us.
Your data will be retained for as long as needed to fulfill the purposes stated above, or as required by law. Once no longer needed, your data will be securely deleted.
9. Contacting Us / Withdrawing Consent
You may access, correct, or withdraw your personal data by writing to our Data Protection Officer:
Data Protection Officer
Leo Financial Group
3 Tampines Grande #06-23
Singapore 528799
📧 Email: leochee@aia.com.sg
This PD Policy may be updated from time to time. Any changes will be published on our website or communicated to you as appropriate.